In order to provide our customers the best experience possible, we offer a variety of ways to contact our team of experts. We hope that this guide is helpful in determining the best way to reach out to our team with any of your fluid system needs.
As our customers evolve, we realize that communication and timeliness are pillars of the customer experience. That's why Swagelok Alabama | West Tennessee now offers a text line! Whether you have a stocking question, need technical support, or just need a quick response for any of your Swagelok needs, we’ll be here – as a high-performance resource that evolves to meet your needs. Want to try it out? Text 205.775.SWAG (7924) and let us meet your needs, timely.
Locations, Hours, and Contact Information
Come see us at one of our two authorized Swagelok sales and service centers to take advantage of each location’s stocked warehouse, will call center, and customer care specialists ready and willing to assist you. For non-emergency after hours inquiries, please register on https://www.swagelok.com/en/Register for automated pricing, online ordering and quote requests, and product & service information. Or, you can email your inquiry to info@ALWestTN.swagelok.com and a member of our Customer Care Team will respond as quickly as possible the next business day. For after hours or weekend emergency service, please text 205.775.SWAG (7924), and send a message showing you require emergency support along with your name and company. We will respond as soon as possible.
Click here for more information about our Birmingham location.
Click here for more information about our Daphne location.
We've had many exciting changes over the past few years. On July 24, 2015, our Pelham office of Swagelok Alabama | West Tennessee moved to a new location to accommodate our growth. On July 1, 2016, our Memphis office merged operations with our Birmingham office. On July 1, 2017, our company changed its legal name to PECK Enterprises LLC. Although our legal name has changed, our promotional name remains Swagelok Alabama | West Tennessee, and we are still dedicated to providing the same quality of excellence our customers have come to expect. Click here to view our letter regarding this change, and our new tax and remittance information. Although we have made changes to serve our customers better, you can expect the same quality and reliability you've come to expect from our dedicated associates.